Saturday, November 2, 2013

GE Is Seeking Work From Home Part Time Customer Service Reps in Phoenix Arizona






 




As a part-time Work-from-Home Customer Service
 Representative you will: 
  • Answer inbound calls from stores and customers regarding all facets of our Healthcare Industry Credit Card(s), including CareCredit.
  • Resolve credit inquiries on new accounts and authorize sales on existing accounts.
  • Make use of problem solving/decision making skills to achieve the highest level of customer account life cycle satisfaction.
  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing.
  • Maintain and improve customer/client relations in a high-touch, Healthcare-oriented environment.
  • Consistently improve overall activation and retention of cardholders.

  • YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT

  • Basic Math Skills - Arithmetic computation.
  • Minumum 6 months of customer service experience of any kind or equivalent military experience.
  • Must be physically located within a 65 miles radius of the GE Capital Retail office in Phoenix, AZ
  • Must have or be able to obtain high-speed internet service
  • Must have or be able to obtain land-line phone service
  • Ability to work a shift encompassing a variety of operating hours and days of the week, including weekends and holidays as required.
  • Must be able to attend training full-time for up to two weeks on-site and part-time virtual self-paced.

    Eligibility Requirements :
  • All applications for employment must be submitted through either http://www.gecareers.com or the Career Opportunity System (COS) to be considered
  • You must be 18 years or older
  • You must have a high school diploma or equivalent
  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
  • If currently a GE employee, you must have been in your current position for at least 6 months (AP) or 24 months (PB or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement)

    Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

  • GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
  • Strong level of technical aptitude, including PC proficiency within a Microsoft Windows environment.
  • Relationship Building - Effective interpersonal skills, demonstrated affinity for building and maintaining rapport with client and customers.
  • Ability to work independently in a remote setting with limited supervision.
  • Self-motivated with solid organizational, creative problem-solving, decision making and time management skills.
  • Adaptability to change behaviors based on constructive feedback delivered virtually.
  • Service oriented, customer service background preferred.
  • Meet Customer Needs - Effectively match customer needs to products and benefits.
  • Excellent verbal, written communication and telephone skills.
  • Ability to perform in a fast-paced environment and adaptable to change.
  • Healthcare office environment or related industry background.


  • YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.

    All applicants MUST apply at www.gecallcentercareers.com in order to be considered for the position.

    Click below to apply
    Apply Here

    No comments:

    Post a Comment