Sunday, October 20, 2013

Legit Work From Home Job Opening

 
 
 
 
 
 Work From Home Remote Call Center Representative
 
 
 
 
Work from Job opening for call center representatives that live in
 Arkansas,  Florida, Georgia and Texas
 
 
 

Description

Be a part of a team where your skills, combined with corporate commitment, and valued employee contribution, will allow you to succeed! ABC Financial Services, Inc. is a stable, successful company experiencing phenomenal growth. We offer competitive pay, PTO, and benefits package; including medical, dental, vision, HSA, FSA, AD&D, STD, LTD, life insurance, and 401(k).
 
SUMMARY
This position is directly responsible for handling inbound and outbound calls while providing quality service to customers. Assists health club staff and members with issues/questions regarding club memberships billing, and contracts.
The position requires a quiet, private home office space and high speed internet. All computer equipment is provided by ABC Financial.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for taking inbound calls directed from the queue
  • Responsible for noting each account with the call content
  • Responsible for performing outbound dialer/ soft-collection calls
  • Responsible for reviewing accounts and answering customer questions.
  • Maintain individual and departmental standards
 
QUALIFICATIONS
  • Must type 30 WPM
  • Must be able to accurately and effectively communicate direction with other departmental staff members both verbally and in writing
  • Ability to multi-task in a fast-paced environment
  • Must be extremely detail-oriented and able to make sound decisions
  • Strong technical skills with the ability to learn in a virtual training environment
  • Must be able to pass evaulations based on written and hands on demonstration of knowledge, skills, and abilities
  • Must be self-motivated
  • Must possess good grammar skills and professional phone presence
  • Must be dependable with stable work history
EDUCATION and/or EXPERIENCE
· High school diploma or equivalent
·1 to 2 years customer service
Click the link below to apply

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