At Home Customer Service Reps to start 11/4!
Must Live In Alexandria, MN
Job Description
Doherty Staffing Solutions is now hiring for At-Home Customer Service Agents!
Final classes are starting soon and filling fast!
Doherty is an important supplier of contract services for Bluestem Brands.
When you’re an at-home agent, the flexibility is there for your schedule and life priorities, but the expectation of professionalism, loyalty and drive to take care of customers remains.
Imagine waking up and going to work in your pajamas, as an at-home agent, this is exactly what you can expect.
Working at home has its advantages, but it also has its disadvantages. Ideal Candidates are great self-starters with strong organizational skills, but without those skills this job would be tough. Dedication to your work is important to be successful in this type of job because you don’t have coworkers sitting nearby and must rely on chat and phone communication to interact with your coworkers.
Description:
Doherty is currently hiring committed customer service agents to work from home to assist our client’s customers with order processing and various inquiries or concerns related to products. Agents will receive incoming calls from customers across the United States and must be an advocate for our customers and provide professional and courteous service at all times. As a customer service agent you must actively listen to the customer’s needs, processes orders accurately, provide value added up sell/cross sell and offer daily “specials", make informed decisions, and take the proper course of action to come to a positive resolution with the goal of offering a reasonable resolution to the customer, and retaining the customer's current and future business.
Qualifications:
Work Environment:
This is a work at home position that requires a quiet, private, work area with no distractions, pets or children in the area.
For immediate consideration, please click on the link to apply Customer Service Rep Position Apply Here After applying, please call 320-763-3121.
Doherty Staffing Solutions is an Equal Opportunity Employer.
Final classes are starting soon and filling fast!
Doherty is an important supplier of contract services for Bluestem Brands.
When you’re an at-home agent, the flexibility is there for your schedule and life priorities, but the expectation of professionalism, loyalty and drive to take care of customers remains.
Imagine waking up and going to work in your pajamas, as an at-home agent, this is exactly what you can expect.
Working at home has its advantages, but it also has its disadvantages. Ideal Candidates are great self-starters with strong organizational skills, but without those skills this job would be tough. Dedication to your work is important to be successful in this type of job because you don’t have coworkers sitting nearby and must rely on chat and phone communication to interact with your coworkers.
Description:
Doherty is currently hiring committed customer service agents to work from home to assist our client’s customers with order processing and various inquiries or concerns related to products. Agents will receive incoming calls from customers across the United States and must be an advocate for our customers and provide professional and courteous service at all times. As a customer service agent you must actively listen to the customer’s needs, processes orders accurately, provide value added up sell/cross sell and offer daily “specials", make informed decisions, and take the proper course of action to come to a positive resolution with the goal of offering a reasonable resolution to the customer, and retaining the customer's current and future business.
Qualifications:
- Must be highly PC literate
- Applicants must have good verbal skills
- Ability to type 25 words per minute is essential
- Your workstation must be in a private, quiet area away from others in your residence and background noise.
Work Environment:
This is a work at home position that requires a quiet, private, work area with no distractions, pets or children in the area.
For immediate consideration, please click on the link to apply Customer Service Rep Position Apply Here After applying, please call 320-763-3121.
Doherty Staffing Solutions is an Equal Opportunity Employer.
Job Requirements
The At-Home Customer Service Agent requirements include:
- Excellent communication and customer service skills
- At least 6 months of customer service experience is preferred
- Experience in Windows-based computer programs with excellent navigational skills is preferred
- Ability to type 25 words per minute is essential
- Your workstation must be in a private, quiet area away from others in your residence and background noise
- We will provide you with a PC, Monitor, Keyboard, Mouse, Headset and surge protector, we will train you to set up and use that equipment.
- Must be motivated with strong work ethics
- This is a work from home (WFH) position, when you telecommute from home you must have a reliable cable or DSL broadband internet connection with 5.0 mbps (Speed test required)
- You must have a landline phone line. No Cell Phones. Phone must have a 2.5mm headset jack
- Broadband or High Speed Internet is required. (A wired connection is required.) Cricket, Air card, satellite or other non-wired ISP connections are not allowed
- Must be able to attend 3 weeks of training in Alexandria MN. Hourly pay is $9.00 for the three weeks of training followed by $10.00 after training
- Positions require a criminal background check
Company Overview
Founded in 1980 and headquartered in Minnesota, Doherty Staffing Solutions provides temporary staffing, recruiting and placement services across the United States. A Women's Business Enterprise (WBE), Doherty is one of the nation's leading employment specialists in the areas of managed staffing, light industrial, and administrative staffing solutions.
At Doherty, we connect job seekers and employers in ways that are beneficial to both. We take great pride in our ability to attract and retain a skilled workforce. Doherty provides flexible employment options to our job seekers and offers some of the industry's best benefits.
In order to better meet the needs of our clients, we've created a unique business model with centralized support teams. Each team is lead by specialists in their key business roles including: marketing, recruiting and screening, payroll, drug & background, compliance, safety and HR.
Thanks to our customized approach, we are able to satisfy the unique needs of our client’s and call upon our team of experts to recommend and develop the best solutions.
At Doherty, we connect job seekers and employers in ways that are beneficial to both. We take great pride in our ability to attract and retain a skilled workforce. Doherty provides flexible employment options to our job seekers and offers some of the industry's best benefits.
In order to better meet the needs of our clients, we've created a unique business model with centralized support teams. Each team is lead by specialists in their key business roles including: marketing, recruiting and screening, payroll, drug & background, compliance, safety and HR.
Thanks to our customized approach, we are able to satisfy the unique needs of our client’s and call upon our team of experts to recommend and develop the best solutions.
Click the link below to Apply
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